ManEvSis Innovation
AVA
AI Concierge
A conversational AI assistant that answers questions, captures leads and handles routine support for websites, public agencies and small businesses.
Capabilities
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24/7 Q&A
Answer routine visitor questions at any hour, not only during office hours.
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Routine Support Automation
Handle the repetitive support requests that would otherwise occupy staff time.
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Lead Capture
Collect enquiry details from visitors and pass them on for follow-up.
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Citizen & Customer Assistance
Guide the public and customers to the information or service they came for.
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Website Integration
Works within an existing website rather than replacing it.
Who it supports
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Citizen Services
Front-line questions from the public.
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IT Helpdesk
Common requests that reach support first.
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HR
Recurring questions from staff.
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Procurement
Routine enquiries about buying and contracts.
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Customer Support
Everyday customer questions and follow-up.
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Sales
Interest captured before a person picks it up.